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The most comprehensive and authoritative text ofits kind, Kiss, Bow, or Shake Hands, 2nd Edition is your must-have guide to proper international business protocol. With countries such as China and India taking on a more significant role in the global business landscape, you can't afford not to know the practices, customs, and philosophies of other countries. Now fully revised, updated, and expanded with over sixty country profiles, Kiss, Bow, orShake Hands,

2ndEdition provides invaluable information on how to handle common business interactions with grace, respect, and an appreciation for different cultures.

Preface

Introduction

Cultural Orientation

The Countries

Argentina

Austria

Australia

Belarus

　Belgium

　Belize

　Bolivia

　Brazil

　Canada

　Chile

　China

Hong Kong

　Colombia

　Costa Rica

　Czech Republic

　Denmark

　Ecuador

　Egypt

　Finland

　France

　Germany

　Greece

Guatemala

Honduras

Hungary

India

Indonesia

Ireland

Israel

Italy

　Japan

　Kuwait

　Malaysia

　Mexico

　The Netherlands

　New Zealand

　Norway

　Pakistan

　Panama

　Paraguay

　Peru

　Philippines

　Poland

　Portugal

　Romania

　Russia

　Saudi Arabia

　Singapore

　South Africa

　South Korea

　Spain

　Sweden

　Switzerland

　Taiwan

　Thailand

　Turkey

　Ukraine

　United Kingdom

　United States

　Uruguay

　Venezuela

　Vietnam

Appendix A: Titles and Forms of Address

Appendix B: Contacts and Resources

Appendix C: Holidays

Appendix D: International Electrical Adaptors

Index

Terri Morrison and Wayne A. Conaway have coauthored five books on intercultural com-

munications, hundreds of articles, and several databases--all of which are available at www.kissboworshakehands.com. Terri Morrison also offers keynote seminars on inter

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More than a decade after establishing itself as the number-one book on international business etiquette, "Kiss, Bow, or Shake Hands" has been fully revised to reflect the profound global transformation that has occurred since its debut. In this new edition, author Terri Morrison - the leading expert in this field - has included: comprehensive updates for each of the book's 60-plus country chapters; several brand-new sections, including Cultural IQ tests, "Know Before You Go" tips and alerts on international security; and additional chapters on Austria, Belize, Ireland, South Africa, Vietnam and the Vatican. The most comprehensive, authoritative text of its kind, the first edition of this invaluable reference guide has won a following among high-ranking military officials, influential corporate executives and business school professors alike. This new edition, with its wealth of revised material and discussions of current hot topics, is proof that such a classic only gets better with time.