获得更好结果的五步决定法HBE: DECISION MAKING: 5 STEPS 2 BET 下载 网盘 kindle mobi 115盘 pdf pdb rtf

The New Manager’s Guide and Mentor The Harvard Business Essentials series is designed to provide comprehensive advice, personal coaching, background information, and guidance on the most relevant topics in business.

Whether you are a new manager seeking to expand your skills or a seasoned professional looking to broaden your knowledge base, these solution-oriented books put reliable answers at your fingertips.

Decision making is a critical part of management, and bad choices can damage careers and the bottom line. This book offers the tools and advice managers need to avoid common biases and arrive at and implement decisions that are both sound and ethical.

Introduction

The Decision Process

Five Key Steps

Step 1: Establish a Context for Success

Step 2: Frame the Issue Properly

Step 3: Generate Alternatives

Step 4: Evaluate the Mternatives

Step 5: Choose the Best Alternative

Summing Up

2 The Context for Success

　Setting the Staae

　Get the Right People to Participate

　Give Some Thought to the Setting

　Agree on How the Decision Will Be Made

　From Advocacy to Dialogue

　A Hybrid Approach

　Summing Up

3　The Framing Challenge

　What Is the Real Problem?

　Perils and Promise

　Don't Impose Your Frame on Others

　Apply Creative Thinking

　Summing Up

4　Alternatives

　The Source of Superior Solutions

Generating Alternatives

Brainstorming

Bring a Creative Group to the Task

Characteristics of Good Alternatives

SummingUp

5　Evaluate the AIternatives

　Finding the Value ofEach Option

Variables to Consider

Financial Analysis

The Prioritization Matrix

The Trade—OffTable

Decision Trees

Computers to the Rescue

The Problem of Uncertainty

Summing Up

6　Make the Decision

　Getting to Agreement

Three Decision—Making Techniques

Other Ways to Resolve Disagreements　and Reach Closure

Ending Deliberations

After the Decision

Summing Up

7　The Uncertainty Problem

　How to Deal with Unknowns

　　Step 1：Identify Areas of Uncertainty

　　Step 2：Determine Which Uncertainties Could Have　the Greatest Impact

　　Step 3：Attempt to Reduce Key Uncertainties

……

8 Human Foidles

9 Organizational Traps

10 Toward a Smarter Organization

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书籍介绍

Decision making is a critical part of management, and bad choices can damage careers and the bottom line. This book offers the tools and advice managers need to avoid common biases and arrive at and implement decisions that are both sound and ethical.

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