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Streetwise Motivating & Rewarding Employees teaches you that giving someone a jar of candy with their name on it is not what true motivation is all about. It's about making sure employees know what they're doing, why they're doing it that way, and then giving them some control. It's about giving employees appropriate challenges. And it's about creating a positive, informative feedback network that lets employees judge for themselves how well they're doing.

作者简介：

ALEX HIAM is a leading author,corporate consultant,and workshop leader.He has developed innovative training programs and workshops for leading companies such as General Motors,Kellogg's,and Coca-Cola.He holds a B.A.from Harvard University and an M.B.A.form UC Berkeley.Hiam has authored Marketing for Dummies,The Portable MBA,and Streetwise 24 Hour MBA.

ACKNOWLEDGMENTS

EXECUTIVE SUMMARY

INTRODUCTION

CHAPTER 1 The Quest for High Motivation

“Average”Motivation Is Actually Quite Low

The Dark Side of Motivation

Rethinking Motivation

Are They Afraid of You?

Moving Up the Motivation Curve

Why People Think They Need New Careers

The Psychology of Optimal Experiences

Parting Shots

What Does True Motivation Look Like?

CHAPTER 2 Measuring and Managing Motivation

But Does All This Apply to You?

Let's Measure Motivation in Your Workplace JML Inventory

Interpreting Job Motivation

The Importance of Measuring Motivation

Should Your Employees Measure Their Own Motivation?

Once You Measure Motivation,You Have to Fix It

Parting Shots

Job Motivation Level Inventories

JML Inventory/Employee Version

JML Inventory/Manager's Version

CHAPTER 3 Checking the Mirror

CHAPTER 4 Employee Requirements and Motivation

CHAPTER 5 Emotional Motivation

CHAPTER 6 Overcoming Challenges to Emotional Motivation

CHAPTER 7 Motivating with Positive and Megative Feedback

CHAPTER 8 Motivating with Informative Feedback

CHAPTER 9 Using Your Interpersonal Intelligence

CHAPTER 10 Task Definition,Goal Setting,and Motivation

CHAPTER 11 Motivating with Commitment-Based Leadership

APPENDIX A Planning,Creativity,and Motivation

APPENDIX B Is It True?

GLOSSARY

INDEX

ABOUT THE AUTHOR

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