Make Their Day! Employee Recognition That Works让他们做主！雇员认识到的 下载 网盘 kindle mobi 115盘 pdf pdb rtf

How is it that companies spend billions on recognition programs, yet most employees feel unrecognized? Here Cindy Ventrice zeroes in on what truly makes employees feel valued and lays out proven recognition tactics that will provide a genuine, lasting boost for your business. Ventrice demonstrates that integrating the intangible rewards people crave--praise, thanks, opportunity, and respect--into the daily routine is far more effective than typical recognition awards, events, perks, and privileges, and she shows exactly how to do it. Follow her advice and you'll save money while obtaining better results than ever before.

This second edition features new examples from innovative companies like Best Buy, Cisco Systems and Google, as well as detailing how to provide recognition in increasingly virtual workplaces, account for cultural differences in reward preferences, and ensure that rewards are perceived as fair and equitable.

Foreword

Preface

Acknowledgments

Introduction: Making Recognition a Priority 1

PART 1 Employees Want to Love Their Work

　CHAPTER 1 Recognition That Works

　CHAPTER 2 Recognition Is Inherent in the Work

　CHAPTER 3 Recognition Is About Relationships

PART 2 Recognition - Whose Job Is It Anyway?

　CHAPTER 4 Managers and Supervisors Have the Greatest Impact

　CHAPTER 5 Leaders Provide Vision, Visibility, and Momentum

　CHAPTER 6 Human Resources - Best Department in a Supporting Role

　CHAPTER 7 Recognition Is the Responsibility of Every Employee

　CHAPTER 8 Self-Recognition - An Innovative Concept

PART 3 Making Recognition Work

　CHAPTER 9 A Lesson from a Fortune Cookie

　CHAPTER 10 Measure for Results

　CHAPTER 11 One Size Doesn't Fit All

　CHAPTER 12 Recognition Is a Work in Progress

Resources

Notes

Index

About the Author

Cindy Ventrice is president of Potential Unlimited Seminars, a consulting company that helps improve performance by improving work relationships. Her clients include Wells Fargo, Cisco Systems, MIT, Stanford University, State Farm Insurance, and Bell Canada.

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书籍介绍

In this thoroughly updated and expanded edition of the bestselling guide (over 20,000 of the 1st edition sold) to employee recognition, author Cindy Ventrice explores how managers need to adapt their recognition strategies to deal with global, virtual, and generational realities. Additions include chapters on workplace culture, fairness, and remote communication.