Key Performance Indicators (Kpi) Second Edition: Developing, Implementing, And Using Winning Kpis9780470545157 下载 网盘 kindle mobi 115盘 pdf pdb rtf

　　By exploring measures that have transformed businesses, David

Parmenter has developed a methodology that is breathtaking in its

simplicity and yet profound in its impact. Now in an updated and

expanded Second Edition, Key Performance Indicators is a proactive

guide representing a significant shift in the way KPIs are

developed and used, with an abundance of implementation tools,

including:

The four foundation stones that lead the development and use of

KPIs

A 12-step model for developing and using KPIs with

guidelines

A KPI resource kit including worksheets, workshop programs, and

questionnaires

A new and pragmatic approach to finding critical success

factors

Over 300 performance measures

Implementation variations for small to medium enterprises and

not-for-profit organizations

New implementation short cuts

How to brainstorm performance measures

Templates for reporting performance measures

A resource kit for a consultant who is acting as a coach /

facilitator to the in-house project team

Now including a discussion of critical success factors, as well

as new chapters that focus on implementations issues and 'how to

sections' on finding your CSFs and brainstorming the performance

measures that report progress within the CSFs, Key Performance

Indicators, Second Edition will help you identify and track your

organization's KPIs to ensure continued and increased success.

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　　David Parmenter is an international presenter who is known for his thought-provoking and lively sessions, which have led to substantial change in many organizations. He is a leading expert in the development of winning KPIs, replacing the annual planning process with quarterly rolling planning, quick month-end processes, and converting reporting to a decision-based tool. Parmenter's work on KPIs is recognized internationally as a breakthrough in understanding how to make performance measures work. He has delivered workshops to thousands of attendees in many cities around the world including Sydney, Melbourne, Kuala Lumpur, Singapore, Tehran, Johannesburg, Dublin, London, Manchester, Edinburgh, and Prague. Parmenter has worked for Ernst & Young, BP Oil Ltd, Arthur Andersen, and PricewaterhouseCoopers, and is a fellow of the Institute of Chartered Accountants in England and Wales. He is a regular writer for professional and business journals. He is also the author of Pareto's 80/20 Rule for Corporate Accountants (Wiley). David can be contacted via parmenter@waymark.co.nz. His website www.davidparmenter.com contains many white papers, articles, and freeware that will be useful to the reader.

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编辑推荐

　　&"The book makes an important distinction that separates performance indicators from results indicators (like profits, market share percentages, or customer satisfaction numbers), and gives an intriguing list of characteristics for identifying a KPI in the wild. All in all, it's a very handy reference for making sense of something people think they already know - but don't.&"

　　--Accounting Today, Aug 16-Sept 12, 2010

书籍介绍

An in-depth look at how to create and use key performance indicators (KPIs), from the King of KPIs - now updated and expanded By exploring measures that have transformed businesses, David Parmenter has developed a methodology that is breathtaking in its simplicity and yet profound in its impact. Now in an updated and expanded Second Edition, "Key Performance Indicators" is a proactive guide representing a significant shift in the way KPIs are developed and used, with an abundance of implementation tools, including: The four foundation stones that lead the development and use of KPIs A 12-step model for developing and using KPIs with guidelines A KPI resource kit including worksheets, workshop programs, and questionnaires A new and pragmatic approach to finding critical success factors Over 300 performance measures Implementation variations for small to medium enterprises and not-for-profit organizations New implementation short cuts How to brainstorm performance measures Templates for reporting performance measures A resource kit for a consultant who is acting as a coach / facilitator to the in-house project team Now including a discussion of critical success factors, as well as new chapters that focus on implementations issues and 'how to sections' on finding your CSFs and brainstorming the performance measures that report progress within the CSFs, "Key Performance Indicators, Second Edition "will help you identify and track your organization's KPIs to ensure continued and increased success.